Privacy Policy

1. Who we are

Viesla Studio is a digital studio that designs and builds websites, online stores and AI-powered systems for small and medium businesses. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. The data controller responsible for your information is [Viesla Studio], based in [Tanger Morroco].

2. Information we collect

We only collect information that helps us respond to you and provide our services.

Information you give us

• Contact and booking form data: your name, email address, business name or website, the service you're interested in, your approximate budget, and the message or project details you share.
• Correspondence: the content of emails and messages you send to us, and any files or materials you provide while we work together.

Information we collect automatically

• Usage data: pages visited, referring pages, approximate location (from your IP address), device and browser type, and interaction data.
• Cookies and similar technologies: small files used to make the site work and to understand how it is used (see Section 5).

We do not intentionally collect sensitive personal data through our website. Please do not send us sensitive information (such as payment card numbers or government IDs) through the contact form.

3. How we use your information

• To respond to your enquiry and arrange a call or meeting.
• To provide, deliver and support the services you request from us.
• To manage our relationship with you, including sending service-related communications.
• To operate, maintain, secure and improve our website.
• To send marketing or updates only where you have agreed to receive them; you can opt out at any time.
• To comply with legal obligations and enforce our terms.

4. Legal bases for processing

Where applicable data-protection law requires a legal basis, we rely on: your consent (for example, when you submit the contact form or opt into marketing); the performance of a contract with you; our legitimate interests in running and improving our business (in a way that does not override your rights); and compliance with legal obligations.

5. Cookies and analytics

Our website may use essential cookies needed for it to function, and analytics cookies (for example, a privacy-respecting analytics or Google Analytics setup) to understand aggregate usage. You can control or delete cookies through your browser settings. Where required, we will ask for your consent before setting non-essential cookies.

6. How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (see Section 7), under agreements that require them to protect your data.
• Professional advisers (such as accountants or lawyers) where necessary.
• Authorities where we are legally required to do so.

7. Third-party services we use

To run our website and respond to enquiries we rely on trusted third parties, which may process your data on our behalf:

• Google (Google Sheets / Google Workspace): contact-form submissions may be stored in a Google Sheet and handled via Google Workspace email so we can respond to you.
• Website hosting and CDN providers that store and deliver the site.
• Form and email delivery tools used to receive and send messages.
• Analytics providers used to measure aggregate website usage.

Each of these providers has its own privacy policy governing how it handles data.

8. Data retention

We keep your information only for as long as necessary for the purposes described above — for example, to respond to your enquiry, deliver a project, meet legal or accounting requirements, or resolve disputes. When it is no longer needed, we delete or anonymise it.

9. Your rights

Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion; object to or restrict certain processing; request a copy of your data in a portable format; and withdraw consent at any time. To exercise any of these rights, contact us at contact@viesla.com. You may also have the right to complain to your local data-protection authority.

10. Data security

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. International transfers

Some of our service providers (such as Google) may process data on servers located outside your country. Where this happens, we take steps to ensure your information receives an adequate level of protection consistent with applicable law.

12. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

13. Links to other websites

Our website may link to third-party sites (for example, our social media profiles). We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be communicated more directly where appropriate.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at contact@viesla.com.